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We aim to dispatch all orders within 2 business days if you place your order by 12:00pm Monday to Friday.

7 Day Money Back Guarantee - Buy any product from us, and should you not be completely satisfied, it can be returned to us, as long as it is complete and in the original packaging for a full refund or exchange

In the unlikely event of us being out of stock of the mainstream products or a delay in delivery is likely to be more than 4 working days, you shall be contacted by a member of our sales order team to advise you of the problem and expected time of delivery.

It is super easy to set up a subscription. Simply follow the steps for subscription when making a purchase.

All products purchased from Free Motion Pets Ltd. are covered by the manufacturer’s guarantee of quality. If you have purchased a product from us, and find it to be faulty within the specified guarantee period please telephone: 07841988647 or 07737151674, or notify us by email.